Privacy Policy

1. Information Collection

We collect personal information when you book an appointment through OwnYourChair, including your name, phone number, and email address (optional). This information is collected to facilitate appointment bookings and, for opted-in users, to send automated appointment reminders and rebooking messages via SMS through Rebook Engine.

2. Use of Information

Your information is used to:

• Facilitate bookings between you and your selected service provider
• Send automated SMS appointment confirmations (via Rebook Engine)
• Send automated SMS appointment reminders (via Rebook Engine)
• Send rebooking messages after your visit (via Rebook Engine)

3. SMS Messaging Terms

Program Name: Rebook Engine Appointment Reminders

By checking the SMS consent checkbox during the booking process on OwnYourChair, you agree to receive automated appointment-related text messages from your service provider via Rebook Engine. These messages may include:

• Appointment confirmation messages
• Appointment reminder messages (24 hours and 2 hours before your appointment)
• Rebooking messages after your visit
• Waitlist fill notifications

Message frequency varies based on your appointment activity; up to 16 messages per month including appointment confirmations, reminders, rebooking follow-ups, and waitlist fill notifications.

Message and data rates may apply.

To opt out: Reply STOP to any message. You will receive one confirmation and no further messages.

For help: Reply HELP to any message or contact support@rebookengine.net.

Carriers are not liable for delayed or undelivered messages.

Consent is not required as a condition of purchasing any goods or services.

When you opt in to receive SMS messages, we store your phone number, consent status, consent timestamp, consent IP address, and the specific service provider account the consent applies to. These records are retained for compliance verification.

4. Data Sharing and Third-Party Disclosure

No mobile information, including opt-in data and consent, will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We use the following service providers solely to operate our platform:

• Stripe: Payment processing
• Twilio: SMS delivery

These providers only use your information to perform services requested by Rebook Engine.

5. Opt-Out Rights

You may opt out of receiving SMS messages at any time by:

• Replying STOP to any text message you receive
• Contacting us at support@rebookengine.net

After opting out, you will receive one final confirmation and no further messages.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. All data is stored securely with encryption at rest and in transit.

7. Contact

OwnYourChair, operated by Pristine Pressure LLC
San Marcos, TX
Email: support@rebookengine.net
Phone: (512) 842-9641
Website: ownyourchair.com